Be sure to devote time to training customers as you would your employees. A well-educated customer is a loyal customer
It may be wise to obtain an equipment valuation before you sell, even if it’s not required
Connecting employees to opportunities and roles that fit their strengths makes your company more productive
It takes deliberate effort to keep even the best team committed and enthusiastic
Key ingredients include continuous feedback and explaining the ‘why’ behind expectations
You don’t necessarily have to service every customer immediately, but you should keep in mind the tight window you have to respond
Create the future workplace culture you want instead of focusing on things you can’t control
Good planning and follow-through are required to take advantage of Facebook’s huge audience and useful advertising analytics
Automation is convenient and can save time but be careful about how exactly you are deploying it within your company
Companies can combat employee turnover by recognizing workers for good performance
Growth through acquisition can be a smart way to build your company if you’re willing to do the research and carefully navigate necessary steps
Consulting with the Big 4 is the wisest course when getting your new business off the ground
Organizing company benefits into a well-written brochure format can help you stand out to prospective employees
Swift investigation of a harassment complaint and clear action steps will create a better workplace culture for everyone
A valued frontline crew, on-call temp workers and even way-out technology may help you cope with chronic staffing shortages